Get in Touch With Us
Whether you have a question about one of our reviews, noticed something that needs correcting, or want to share feedback on our free spins no deposit coverage, this page explains the best way to reach us and what happens after you do.
How to Reach the Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us respond quickly and accurately, a little context goes a long way. Letting us know at the top of your message what your enquiry is about — a specific casino, a bonus term, a correction — means we can route it to the right person without delay.
What You Can Write to Us About
We hear from a wide range of readers. Some of the most common reasons people get in touch include:
- Questions about our reviews — If something in our casino or free spins coverage is unclear, or you want more detail on a particular offer or site, ask us directly.
- Accuracy and corrections — We take editorial accuracy seriously. If you spot something that looks out of date or incorrect — a bonus figure, a licensing detail, a payment method — please flag it. We investigate every report.
- Content suggestions — Is there a topic you would like us to cover? A casino you think deserves a closer look? Reader input genuinely shapes what we research next.
- Partnership and commercial enquiries — If you represent a brand or organisation and want to discuss working together, please introduce yourself and outline what you have in mind. We review all proposals, though editorial independence is not negotiable.
- Responsible gambling concerns — If gambling has stopped being enjoyable, or is affecting your finances or wellbeing, please mention this in your message. We will point you toward appropriate support resources, including the National Council on Problem Gambling helpline (1-800-522-4700), which is available 24 hours a day.
What Happens After You Email Us
There are no automated responses here. When your message arrives, a member of the team reads it and composes a reply. Our target window is two working days. During particularly busy periods it may take a little longer, but we follow up on every message.
If your enquiry is about a specific offer — such as a free spins no deposit bonus or a welcome package listed on our site — it helps to include the casino name and, if possible, the offer as you saw it. Bonus terms change, and the more detail you provide, the more useful our response can be.
A Note on Editorial Independence
denisegiardina.com is an independent comparison site covering online casinos available to US players. We earn commission when readers follow links to casino partners, but that relationship does not determine how casinos are ranked or reviewed. Our editorial assessments are based on researched criteria — licensing, game range, bonus conditions, payment options and player protections — not on commercial arrangements.
If you believe a review is unfair, incomplete or commercially influenced, tell us. That is exactly the kind of feedback we want to hear.
Responsible Gambling Resources
Our site covers real-money gambling products. If you or someone you know needs support, the following organisations offer free, confidential help in the US:
- National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700 (24/7, call or text)
- Gamblers Anonymous — ga.org — peer support groups across the US
- National Problem Gambling Helpline Chat — ncpgambling.org/help-treatment/
Most licensed online casinos operating legally in the US also offer self-exclusion tools, deposit limits and session time reminders. If you need help locating these on a specific site, include the casino name in your message and we will do our best to point you in the right direction.
Before You Write — Some Common Questions Answered
If your question falls into one of these areas, the answer may already be on the site:
- How free spins no deposit bonuses work — These are bonus spins awarded without requiring a deposit. They almost always carry wagering requirements, game restrictions and a maximum cashout cap. Read the terms on the casino's own site before claiming any offer.
- Casino licensing in the US — Legal real-money online casino gambling is regulated at the state level. States including New Jersey, Pennsylvania, Michigan and Connecticut have licensed online casino markets. Players typically need to be physically located within the state to play legally, and must be at least 21 years old.
- Payment methods — Accepted methods at US-facing casinos commonly include ACH bank transfer, debit cards, PayPal (where supported), digital wallets, online cash transfer services, and cryptocurrency. Withdrawal processing times and any associated fees vary by method and by casino.
- Our casino rankings — For a full breakdown of how we assess and compare casinos, including how we review free spins offers, see our best non GamStop casinos coverage for additional context on how we apply our review methodology.
Thank You for Reading
Honest, accurate coverage of US online casinos depends on readers who care enough to question, correct and engage with what we publish. If something here has helped you — or if something has fallen short — we genuinely want to know. We look forward to hearing from you.